IT operations is one of the fundamental teams for organizations. They are responsible for managing the software, hardware, and network infrastructure. This, in turn, helps organizations meet SLAs and provide a consistent level of service.
Poor IT operations management can lead to unexpected downtimes, security breaches, and compliance irregularities. This can further affect employee productivity and user experience.
ManageEngine helps streamline IT operations with its OpManager Plus offering. Help desk companies can use the product to help clients unify their IT operations, reduce MTTR, and improve automation.
Let us understand in detail the capabilities of OpManager Plus and how it can help businesses.
What is OpManager Plus?
IT operations can involve managing several modules like networks, servers, firewalls, applications, IP addresses, and switch ports.
Using different tools for these modules can increase the complexity of the infrastructure. Monitoring the system and identifying issues could be challenging as you do not have complete visibility. This could open the system to security breaches and causes issues like degraded application performance.
OpManager Plus is a solution to these issues. It integrates the different modules under IT operations. You get improved visibility into four layers of your system - security, application, server and storage, and network.
This will help employees monitor, identify, and remediate issues at a layer-by-layer level.
What Management Functions Does OpManager Plus Offer?
Here are the different offerings of OpManager Plus.
- Network and Server Performance Monitoring
- Bandwidth and Traffic Management
- Configuration and Compliance Management
- Firewall Management
- IP Address and Switch Port Management
- Application and Storage Monitoring
1. Network and Server Performance Monitoring
Here are the different offerings of OpManager Plus.
- Network and Server Performance Monitoring
- Bandwidth and Traffic Management
- Configuration and Compliance Management
- Firewall Management
- IP Address and Switch Port Management
- Application and Storage Monitoring
2. Bandwidth and Traffic Management
Here are the different offerings of OpManager Plus.
- Network and Server Performance Monitoring
- Bandwidth and Traffic Management
- Configuration and Compliance Management
- Firewall Management
- IP Address and Switch Port Management
- Application and Storage Monitoring
3. Configuration and Compliance Management
Here are the different offerings of OpManager Plus.
- Network and Server Performance Monitoring
- Bandwidth and Traffic Management
- Configuration and Compliance Management
- Firewall Management
- IP Address and Switch Port Management
- Application and Storage Monitoring
4. Firewall Management
Here are the different offerings of OpManager Plus.
- Network and Server Performance Monitoring
- Bandwidth and Traffic Management
- Configuration and Compliance Management
- Firewall Management
- IP Address and Switch Port Management
- Application and Storage Monitoring
5. IP Address and Switch Port Management
Here are the different offerings of OpManager Plus.
- Network and Server Performance Monitoring
- Bandwidth and Traffic Management
- Configuration and Compliance Management
- Firewall Management
- IP Address and Switch Port Management
- Application and Storage Monitoring
6. Application and Storage Monitoring
Here are the different offerings of OpManager Plus.
- Network and Server Performance Monitoring
- Bandwidth and Traffic Management
- Configuration and Compliance Management
- Firewall Management
- IP Address and Switch Port Management
- Application and Storage Monitoring
How Can OpManager Plus Help Streamline Business Processes?
IT operation is monitoring and management of IT services and infrastructure. This can involve several tasks like managing hardware, applications, performance, network bandwidth, compliance tracking, and more.
As businesses grow and adopt new technologies, challenges like limited visibility and dissimilar systems arise.
ManageEngine’s IT operations management helps streamline business processes by bringing them all under one umbrella. Instead of using and training employees on various tools, you can use the unified tool - OpManager Plus.
As mentioned above, processes like network, server, bandwidth, configuration, compliance, firewall, application, and switch port management can all be handled from a single console. This provides better visibility over the IT infrastructure and reduces complexity, cost, and employee training time.
Other Benefits Offered by OpManager Plus
Apart from streamlining business IT operations, OpManager Plus offers benefits like:
- Integrated Dashboards: Business stakeholders can use visualization tools to get in-depth visibility at an ITOM component level.
- Pre-built Performance Analytics Reports: 200+ reports available for different IT operations performance metrics.
- Reduced Mean time to repair (MTTR): It is a metric that measures the time taken to find the cause and fix an issue. As IT admins have layer-by-layer visibility, troubleshooting becomes easier.
- Third-Party Integrations: The product offers one-click integrations to ITSM, communication tools, and REST API-based integrations. Examples include ServiceNow and Slack.
Summary
The global IT operations and services market is expected to reach $53.2 billion from 2022 to 2032. This is because IT operations management will continue to be a critical strategy for businesses.
Instead of using disparate systems, a solution like OpManager Plus is more effective and cost-efficient.
It helps unify IT operations and gives businesses better visibility into their infrastructure. It offers benefits like improved productivity, security, compliance, application performance, and overall customer experience.
You can contact ManageEngine for a free trial or a personalized demo session.